Remote Demo

Remote Demo is a SaaS solution to perform on-line remote demos and training using a regular internet connection.

The connection is firewall-friendly and the operator shares his desktop, performs document pushing and set up audio video sessions.

Improve your help desk service using state-of-the-art technology to assist your customers and start saving money and time now!

Your personnel will be more efficient in demonstrating applications, training, collaborating without having to move from their office desk saving time and travel expenses.

Get in touch with your customer
Your customer opens a web site and enters a session code previously generated by the operator. In a few seconds a connection is set up.
The connection process is fully automated and it's not necessary to look up on network configurations, NAT address or firewall setup. If your customer is able to visit a web site, he will see your Remote Demo session.

Improve the communication
When the customer is connected you may :

• Chat and push web pages to your customer browser
• Transfer documents, product presentations, contracts, manuals on the PC of your customer.
• Share with your customer an application executed on your PC. Your customer may take control of the application if needed.
• Start Audio and Video to let your customer see you during demo or training.

Multiple presentations, Distance learning
Livecare Remote Demo may be used to show your computer screen to many users simultaneously allowing you to share control of an application with your virtual class members.

» Download the datasheet